Double-hung windows are built with two easy-to-clean tilting sashes. Single-hung windows are built with one easy-to-clean tilting bottom sash. When tilting in a sash to clean, be sure to support the sash properly it can be heavy. Our standard models of these two window styles have latches that, when released, enable you to clean both sides of the window pane from inside of your home. This will eliminate safety issues when using a ladder to clean windows on the upper floor of your home and the undesirable disadvantage of living with dirty windows.

  1. To get started place a chair underneath the window area with the back of the chair facing toward the window. The chair will support the weight of both windowpanes while they are open and you are cleaning them. If you do not have a chair available or your chair is not tall enough, support the windows with your hands or having someone help you while cleaning. The window may incur damage if you allow it to hang freely.

  2. Turn the locking mechanism in the center of the two sashes counterclockwise to unlock the window. If the latch is locked tight and you have difficulty turning it, press down on the lower sash with one hand and turn the latch with the other. This loosens the grip between the two latch pieces, making it slide easier.

  3. Slide the lower sash at least 3 inches toward the top of the window. Squeeze the two tilt latches inward toward the window and hold. This will disengage the latches. Gently pull the top of the lower window toward you until it is in a horizontal position. Once the window sash is free from the frame area, release the tilt latches.

  4. To tilt the upper sash for cleaning (Double-hung only) Slide the upper sash down at least 2 inches. Squeeze the two tilt latches and gently pull the top of the sash towards you just as you did with the lower sash. Rest theupper sash on top of the lower sash for support while cleaning.

  5. To close the sash, hold the lift rail of the sash with both hands and push it all the way into the main frame tracks. Make certain that the tilt latch buttons click in to lock the sash in place. If the tilt latches are not re-engaged properly, the sash may fall inward causing damage.

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